Privacy Policy.

At PIKO Laser Tattoo Removal, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, store, and share information when you visit our clinic or use our services. We follow the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We only collect information needed to provide safe, lawful, and effective clinical care.

Personal Details

  • Name, date of birth, address, phone, email

  • Emergency contact details

Medical Information

  • Medical history relevant to laser treatment

  • Allergies, medications, past procedures

  • Fitzpatrick skin-type assessment

  • Clinical notes and treatment parameters

Photos

  • Required clinical photos (before/after)

  • Optional marketing photos (only used with separate written consent)

Administrative / Payment Details

  • Booking information

  • Invoices, receipts

  • Payment details processed by secure third-party platforms

Website Data

  • Online forms

  • Cookies and analytics (e.g., Google Analytics)

2. How We Use Your Information

We use your information to:

  • Assess your suitability for laser tattoo removal

  • Provide safe, evidence-based treatment

  • Maintain accurate health records

  • Meet regulatory obligations (e.g., Radiological Council of WA)

  • Manage bookings, payments, and communication

  • Improve clinic operations

  • Send marketing updates only with your consent

You can withdraw marketing consent at any time.

3. Clinical Photography

Required Images - Clinical photographs are part of safe practice and documentation. These are stored confidentially and never shared publicly.

Optional Marketing Images - Used only with separate written consent. Declining will not affect your care.

4. Sharing Your Information

We may share information only when necessary:

  • With medical practitioners involved in your care

  • With secure service providers (booking software, cloud storage, accountants)

  • When required by law or regulators

  • For insurance or legal matters

We never sell your information.

5. How We Protect Your Information

  • Secure, encrypted storage systems

  • Restricted staff access

  • Regular backups and security measures

Record Retention - Health records are kept for at least 7 years.

Destruction - Records no longer required are securely destroyed.

6. Accessing or Updating Your Information

You may request access to your records or ask for corrections. Contact us at hello@pikoltr.com.au.

7. Cookies & Website Analytics

Our website may use cookies and analytics to improve user experience. You may disable cookies in your browser. We do not personally identify individuals through analytics data.

8. Overseas Storage

Some service providers may hold data overseas. We take reasonable steps to ensure they meet Australian privacy standards.

9. Complaints or Concerns Contact

Kerry Boughton
Owner & Director, Registered Nurse
PIKO Laser Tattoo Removal
E: hello@pikoltr.com.au
A: 218 Whatley Crescent, Maylands WA 6051

If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au | 1300 363 992